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Financial HelpStatewide
Crisis Intervention Program (CIP)
CIP helps households in an immediate heating or cooling crisis — for example a disconnect notice or an empty fuel tank. Apply through your county Department of Social Services.
- How to get help
- Apply at your county DSS office or online through ePASS. Bring your disconnect notice.
- Phone
- 888-245-0179
- Hours
- Year-round while funds last — verify with your county
- Who can use it
- Households facing a heating or cooling emergency and meeting income limits.
- Languages spoken
- English and Spanish
- Website
- https://epass.nc.gov/
Please call to verify